Service


Impact Cold Spray Service


It is our philosophy to respond to customer-specific requirements and to implement them through intelligent and systematic procedures. We strive to be the most reliable solution and business partner and to increase the value of innovative industrial solutions through the use of cold spray systems. Whether you would like to benefit from our Impact Service Contract, schedule a training or maintenance - our highly qualified and experienced service staff will be happy to assist you.

Maintenance

Calibration

Training

Support

 

Our Cold Spray Service

We are a reliable solution and business partner and our aim is to increase the value of innovative industrial solutions through the use of cold spraying. The most important questions are answered here:

1What are the benefits of Impact training?
We offer training courses for newcomers and users with experience of the Impact Spray System who want to deepen their basic knowledge and expand their operating and software skills. The trainings take place at our company headquarter, at the customer‘s site or online. Well-trained staff is an investment for any company.
2What are the components of an Impact training course?
You can put together the training individually from the following components: Basic training, maintenance, plant operation and trials. Our experts will be pleased to advise you.
3Why should the Impact System be serviced regularly?
Regular maintenance of the Impact Cold Spray equipment ensures your system is in optimum condition, minimizing unnecessary downtimes. The system / component is brought up to date and professionally maintained. This extends the life of the system. In addition, you will receive recommendations for spare parts from our service staff.
4Does the Impact System need to be calibrated?
The demands on product quality, increased competitive pressure and international jurisdiction on product liability force manufacturers of industrial goods to provide evidence of the measures taken to ensure product and process quality. A regular system calibration is mandatory as part of quality assurance in order to guarantee a consistent high process quality. We offer you a system calibration according to ISO 9001: 2015.
5Which parameters are calibrated?
The temperature (°C), the pressure (bar) and gas flow (m³ / h) as well as the speed of the conveyor disc (rpm) are calibrated.
6Is there a possibility of remote maintenance?
With the help of state-of-the-art technologies, our experts create skilled remote diagnostics and present competent solutions for troubleshooting. Thereby the system can be put back into operation quickly and production downtime is kept to a minimum. Our service staff always strives to present a solution as soon as possible.
7What kind of support levels does the service contract offer?
PREFERRED SUPPORT 8 hour response time PREMIUM SUPPORT 4 hours response time These reaction times apply only on working days and during our opening times. (Monday to Friday from 8:00 a.m. to 5:00 p.m. CET, excluding public holidays)

Cold Spray Service Contract

Out service contract creates security for you!

You do not only get preferential access to our experienced specialists in the field of maintenance, assembly and cold spraying, but you also benefit from discounted rates. Talk to our experts and we will be delighted to work out an individual service contract with you in order to meet the requirements of your company perfectly.

Benefits of the Impact Service Contract
  • Priority service for your inquiries, support and maintenance
  • Preventive maintenance on the desired date
  • Calibration at a discounted fixed price
  • Support levels
  • Remote diagnosis
  • Discounted rates
parallax background
English